Job Description

MAIN PURPOSE OF JOB

To manage the daily operational support service function for the facility in an efficient manner to ensure overall patient experience goals of the company are achieved

KEY RESPONSIBILITY AREAS

Monitor and manage the performance of outsourced services and contractors

Monitor and manage quality, governance and compliance processes related to support services

Support and monitor the contracting process for all related support services

Monitor and manage the quality and service standards of catering services for the business unit(s)

Manage and lead the support services team

Provide daily operational oversight and management support for all support services in the business

Required Education

A relevant associate degree or diploma in facility or hospitality management

Required Experience

At least 5-8 years’ experience in facility/hospitality management in healthcare or similar facility type

At least 5 years general management experience

Required Job Skills And Knowledge

• Advanced knowledge and experience in negotiations
• Contract negotiation
• Client service and related management principles
• Client Service Orientation
• Administrative; communication and time management skills
• Business communication skills
• Business development and commercial acumen
  

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family