Job Description

Phlebotomist – UAE National
About GluCare:

GluCare Integrated Diabetes Center is a pioneering healthcare facility in Dubai, delivering comprehensive, tech-enabled, and patient-centric care for individuals with diabetes and other metabolic disorders. We are redefining chronic disease management through an integrated care model, continuous monitoring technologies, and a multidisciplinary team approach.

Job Summary:

GluCare Integrated Diabetes Center is seeking a skilled and compassionate Junior Phlebotomist to join our multidisciplinary team. The Phlebotomist will play a critical role in supporting patient diagnostics by performing high-quality blood sample collection while ensuring patient comfort, safety, and confidentiality. This position is central to GluCare’s integrated care model, which combines technology, real-time diagnostics, and personalized patient experiences.

Key Responsibilities:

Perform venipuncture and capillary blood collection procedures with accuracy and adherence to best practices
Greet patients, verify identity, explain procedures, and provide a calm and reassuring environment for sample collection
Ensure proper labeling, handling, and documentation of specimens in accordance with lab protocols and DHA regulations
Prepare specimens for transport to external labs or in-house testing areas, maintaining cold chain and biohazard safety standards
Maintain inventory of phlebotomy supplies and ensure cleanliness and readiness of sample collection areas
Adhere strictly to infection control and safety procedures, including use of PPE and proper disposal of biohazardous materials
Collaborate with nurses, laboratory personnel, and physicians to support diagnostic workflows and efficient patient management
Use Electronic Medical Records (EMR) systems for order verification and specimen tracking
Report any adverse patient reactions or complications to the appropriate clinical lead immediately
Participate in internal audits, quality assurance processes, and ongoing training

Requirements

Qualifications & Requirements:

DHA License or Eligibility Letter as a Phlebotomist (mandatory)
Diploma or certification in Phlebotomy, Medical Laboratory Science, or related healthcare field
Experience as a phlebotomist in a clinical or hospital setting – a plus
Proven expertise in blood collection techniques across age groups (including pediatrics is a plus)
Strong understanding of biosafety, hygiene, and patient privacy standards
Good interpersonal and communication skills, with the ability to put patients at ease
Familiarity with EMR systems and digital workflows is preferred
Ability to work as part of a multidisciplinary team in a fast-paced, patient-centric environment