Job Description

Responsibilities:

• Oversee daily operations and staff scheduling for the Medical Records Department
• Ensure medical records are complete, accurate, and accessible to authorized personnel only
• Lead quality improvement initiatives and ensure compliance with hospital and MOH standards
• Collaborate with IT and clinical teams to enhance documentation systems and workflows
• Monitor and respond to patient and department feedback to continuously improve services
• Develop statistical and performance reports for leadership review
• Provide training, coaching, and performance evaluations for department staff
• Participate in steering committees and promote CARE communication standards across teams

Requirements:

• Bachelor’s degree in medicine or a related healthcare field
• Minimum of 8–10 years of relevant experience in medical records or health information management
• Strong leadership, organizational, and problem-solving skills
• Familiarity with healthcare compliance standards and documentation best practices
• Proficient in healthcare information systems and reporting tools
• Bilingual proficiency (Arabic & English) preferred

Join us in shaping the future of healthcare delivery in Madinah—where patients, families, and staff come first.