Job Description

Key Responsibilities:

• Manage patient bookings, inquiries, and follow-ups
• Support sales and service promotions to meet monthly targets
• Act as the liaison between patients and medical staff, ensuring clear and timely communication
• Provide detailed treatment information and guide patients through the consultation and booking process
• Maintain accurate patient records in the system
• Handle complaints or concerns professionally, ensuring patient satisfaction

Requirements:

• Minimum 1 years of experience in a similar role within an aesthetic clinic
• Fluent in both Arabic and English (spoken and written)
• Strong sales background with proven ability to convert leads and enhance patient retention
• Excellent communication, organizational, and interpersonal skills
• Presentable and client-focused, with a positive attitude
• Ability to work under pressure and handle multiple tasks efficiently
• Knowledge of aesthetic treatments and industry trends is an advantage