Job Description

At Fresenius Medical Care, we’re dedicated to improving the lives of patients with chronic kidney disease through innovative, high-quality products and treatments. Our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—guides everything we do. With over 125,000 people working across 3,700 dialysis centers and 39 manufacturing sites worldwide, we provide direct patient care through our Care Delivery network, develop and supply medical products, therapies, digital solutions via Care Enablement, and accelerate transformation through our FME Reignite strategy. Our values drive us: We Care for our patients, each other, and our communities. We Connect across teams and borders to deliver excellence together. And we Commit to doing things the right way, growing with purpose, and leading kidney care with innovation and compassion.

Global Commercial, a key sub-function within Care Enablement, plays a vital role in advancing Fresenius Medical Care’s mission to improve the lives of patients with chronic kidney disease. The team brings together Sales, Marketing, Global Sales Excellence, and Global Technical Operations, working collaboratively to deliver high-quality medical devices, technical services, and impactful commercial strategies across global markets.

Your Responsibilities:

Assist customers with the proper use of CRRT products to ensure optimal patient outcomes
Provide technical and clinical training, education, and ongoing support to certify nephrologists, intensivists, and CRRT staff on the use and application of Acute Products, including CRRT technology
Provide on-site and/or remote clinical application support to customers by delivering scientific and technical information in response to both on-label and off-label inquiries regarding the use of Fresenius medical devices
Provide clear and accurate documentation of each site visit to the Manager via a standardized reporting mechanism within 24 hours of completing the visit
Identify and report all adverse events and device deficiencies to Medical Safety per company protocol
Address reports requiring root cause analysis and respond to requests for feedback or input from physicians, as requested by Safety
Provide ongoing feedback to Research & Development through approved communication channels regarding the clinical performance of products
Respond to unsolicited requests for information related to CRRT devices, following Standard Operating Procedures and Ethics and Compliance Guidelines
Assist with tradeshow demonstrations as deemed appropriate by Management and in accordance with Standard Operating Procedures
Achieve allocated annual sales targets

Your Profile:

Minimum of 5 years of experience in the field of CRRT
Knowledge and expertise in CRRT and related clinical practices
Basic medical knowledge and understanding of critical care environments
Medical or Nursing degree preferred
Proficient in both Arabic and English (written and spoken)
Basic computer skills
Flexible and willing to travel as required

Our Offer for you:

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have – all dedicated to your professional journey.

Whether in front of or behind the scenes – you are helping to make ever better medicine available to more and more people around the world
Individual opportunities for self-determined career planning and professional development
A corporate culture in which there is enough room for innovative thinking – to find the best solution together, not the quickest one
A large number of committed people with a wide range of skills, talents and experience
The benefits of a successful global corporation with the collegial culture of a medium-sized company