Job Description

Provides administrative support for laboratory management and pathology services.

Responsibilities

• Promotes a safe working environment.
• Upholds ethical practices and maintains patient confidentiality.
• Provides reception support for the laboratory.
• Supports transcription, filing, report distribution, etc.
• Maintains general office supplies.
• Participates in laboratory Quality Improvements (QI) activities.
• Assists with follow-up of incidents/accidents and patient and staff complaints.
• Engages in the lab monthly focus group.
• Participates regularly in continuing education activities.
• Liaises with internal and external laboratory clients as required.
• Maintains open lines of communication with the Director of Laboratory Services & Outreach /Supervisor, section supervisors, colleagues, and other hospital services as needed.
• Responds to test/report inquiries from laboratory clients.

Qualifications

• High School Graduate
• Secretarial or Administrative certificate preferred

PROFESSIONAL EXPERIENCE:

• Minimum of two (2) years of experience in administrative and secretarial positions with hospital information system experience preferred
• Knowledge of computer applications with word processing packages (e.g. Word, Excel and PowerPoint, Internet, and email systems)
• Knowledge of medical terminologies
• Ability to speak and write in English fluently