Job Description

Main Duties/Responsibilities:

• Report for duty punctually wearing the correct uniform and nametag and follow good hygiene habits at all times
• Replenish all necessary items in male/female spa promptly.
• Perform professional services according to standards with attention to detail and in a prompt timely manner.
• Advise guests of spa service programs, treatments and products available at the spa.
• Assist in promoting spa & body care products to guests and offer full product knowledge.
• Request, collect stock and supplies in accordance with minimum stock levels.
• Ensure all treatment rooms are fully set up before beginning a treatment according to standards and procedures.
• Communicate through appropriate guest cards any guest related matters, products or equipment needs, technical service requests, etc.
• Assist in keeping accurate written records of treatments and products used in view of repeat guests.
• Participate in on-going training, with assistance from your designated trainer and continue to study your skill.
  

CANDIDATE PROFILE:

• Minimum of two years’ experience in performing therapy services in 5* hotel
• High school graduate
• CIDESCO Qualified
• ITEC Qualified
• CIBTAC Qualified
• Completed state required therapy anatomy and physiology course or internationally recognized therapy qualification
• Ability to communicate fluently in English language of the workplace both verbally and nonverbally
• Excellent interpersonal skills,
• Anticipate guest’s needs and respond with congenial hospitality
• Highly organized, ability to multi-task and work well within a team.