Job Description

Patient Access Representative (Arabic)

Job Description

Providing quality service to all hospital customers
Processing manual receipts for customers, when the billing system is not working
Receiving patients who are transferred from clinics or emergency section
Placing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking ward
Opening new files for patients, and making admission for them after updating his/her information in the system
Filling inpatient claims
Performing receptionist tasks, as answering incoming telephone calls to the section
Preparing bills for all inpatient patients
Following up with patients who were admitted to the ward without health insurance
Working as a cashier in the poly clinics, x-ray and emergency unit
Participating in cross-functional teams and committees as appropriate
Coordinate with other related departments within the organization to ensure efficient admission and registration of the patients

Responsibilities

Providing quality service to all hospital customers
Processing manual receipts for customers, when the billing system is not working
Receiving patients who are transferred from clinics or emergency section
Placing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking ward
Opening new files for patients, and making admission for them after updating his/her information in the system
Filling inpatient claims
Performing receptionist tasks, as answering incoming t elephone calls to the section
Preparing bills for all inpatient patients
Following up with patients who were admitted to the ward without health insurance
Working as a cashier in the poly clinics, x-ray and emergency unit
Participating in cross-functional teams and committees as appropriate
Coordinate with other related departments within the organization to ensure efficient admission and registration of the patients

Required

QUALIFICATIONS

Diploma in relevant field
0 – 2 years of experience
Proficiency in Arabic Language
Proficiency in English language
MS Office and computer proficiency

Desired

Bachelor’s degree or equivalent in any relevant field
Experience in a large healthcare facility

Benefits found in job post

Medical insurance