Job Description

Position Summary:

The Dentist with Admin Work is responsible for managing administrative operations in the dental clinic while understanding dental procedures, terminology, and workflows. This role ensures smooth patient interactions, appointment management, and coordination with clinical staff to optimize efficiency and patient satisfaction.

Required Qualifications:

• BDS, DMD, DDS, or equivalent (licensed DHA or DOH holder)
• Minimum high school certificate for administrative competency
• Strong interpersonal and communication skills
• Fluent in English and Arabic (reading, writing, speaking)
• Computer proficiency, especially Microsoft Office and dental management software
• Excellent customer service skills
• Knowledge of dental procedures and terminology

Preferred Qualifications & Experience:

• Two years’ work experience in UAE
• Previous administrative experience in a dental or healthcare setting
• Customer service training and certification
• Understanding of UAE health laws and regulations

Job Responsibilities:

• Manage patient appointments, including scheduling, follow-ups, and cancellations
• Welcome and assist patients and visitors, answering inquiries or referring appropriately
• Maintain and update patient accounts, personal, and contact information
• Coordinate with dental staff to ensure smooth workflow and patient care
• Maintain reception and administrative operations efficiently
• Ensure confidentiality of patient records and clinic information
• Provide guidance to administrative staff on dental processes and terminology
• Identify process improvements to enhance patient satisfaction and clinic efficiency

Key Competencies:

• Friendly, professional, and supportive in patient interactions
• Strong organizational, problem-solving, and coordination skills
• Ability to handle multiple responsibilities in a busy clinic environment
• Team-oriented with proactive communication skills