Job Description

Administrative Nurse (REGISTERED NURSE)

Company Description

The LightHouse Arabia is a leading center for mental health and wellbeing based in Dubai, UAE, offering outpatient services. Specializing in psychology, psychiatry, coaching, and corporate assessments, the center supports children, adolescents, and adults. Licensed through the Dubai Health Authority (DHA) and the Community Development Authority (CDA), its multidisciplinary team consists of internationally-trained professionals from the UK, U.S., Europe, Australia, and South Africa. For more information, visit our website: www.lighthousearabia.com or our LinkedIn Showcase Page – The LightHouse Jobs.

Job Title: Administrative Nurse (Registered Nurse)

Location: Dubai, UAE

Employment Type: Full-time

Reports to: Clinic Manager

We are seeking a professional, organized Registered Nurse to deliver clinical support to psychiatrists and manage day-to-day administrative operations at the reception desk. The ideal candidate blends clinical competence with excellent administrative skills and a calm, empathetic manner.

Key Responsibilities:

• Provide nursing support to psychiatrists during assessments and follow-ups (prepare patients, observe, and report clinical observations).
• Take, record, and upload vital signs (BP, pulse, temperature, weight) into the (EMR) accurately and timely.
• Manage front-desk administrative duties: booking, rescheduling, and canceling appointments; patient check-in and check-out procedures.
• Handle billing at reception (processing payments, issuing receipts) and coordinate with billing/finance as needed.
• Maintain and update patient records, ensuring confidentiality and compliance with clinic policies and UAE regulations.
• Triage incoming patient enquiries through phone or emails, escalating clinical issues to psychiatrists or senior staff when required.
• Ensure clinical readiness: stock basic clinical supplies, monitor clinical equipment, and maintain a tidy, professional reception environment.
• Participate in clinic meetings, training, and quality improvement initiatives.
• Uphold patient privacy, infection control, and professional standards at all times.

Requirements:

• Registered Nurse qualification (BSc/Diploma in Nursing) with active DHA license or clear eligibility to obtain DHA licensure.
• Valid RN registration/certificate from an appropriate authority.
• Minimum 1–2 years of experience in a clinical setting; prior exposure to psychiatry/mental health administration is highly advantageous.
• Strong computer literacy: experience with EMR/scheduling systems and MS Office.
• Excellent verbal and written communication skills in English.
• Professionalism, reliability, and the ability to handle confidential patient information sensitively.
• Ability to multitask, prioritize, and work well under pressure in a busy clinic environment.

Preferred Traits & Soft Skills

• Empathetic and patient-centered approach toward people experiencing mental health issues.
• Calm under pressure with strong problem-solving skills.
• Strong interpersonal skills and a welcoming front-desk presence.
• Team players who takes initiative and follow clinic protocols.
• Attention to detail and commitment to clinical governance and documentation accuracy.

Benefits & Working Conditions:

• Competitive salary and benefits in line with UAE employment standards.
• Supportive, professional clinic environment with opportunities for on-the-job learning and professional development.
• 9 hours working day & 5 days working week.
• Opportunity to work in a focused mental health setting and develop specialist skills.